Delete Your Account
How to delete your Migraine Tracker account and data. Migraine Tracker is published by SME Web Designs Ltd.
Option 1: Delete it yourself in the app (instant)
This works the same in the Android app, the iOS app and on the website.
- Sign in to Migraine Tracker.
- Tap Settings (top right), then Profile.
- Open the Danger Zone tab and tap Delete Data or Account.
- Tick Delete Account (Everything).
- Enter your password and tap Confirm Delete.
Your account and data are deleted straight away. If you only want to remove some data, the same screen lets you delete just your calendar history or just your medications and keep your account.
Option 2: Ask us to delete it
If you can't sign in, or no longer have the app installed, email us and we'll delete your account for you. Send it from the email address you use to sign in, so we know the request is yours.
Email a deletion requestOr write to support@migrainetracker.co.uk with the subject "Account deletion request". We'll delete the account within 30 days (usually much sooner) and email you when it's done. If you have Premium, we'll cancel the subscription at the same time.
What is deleted
- Your login (email address and password)
- Your name and profile settings
- Your diary: pain records, notes, and depressive and important day flags
- Your medications: names, doses, schedules, history and the doses you logged
- Your stats and your subscription status records
What we keep, and for how long
- Payment records (Premium only): invoices and payment records held by our payment processor, Stripe, are kept for 6 years to meet HMRC tax rules. They contain no health data.
- Your deletion request email: if you email us, we keep that conversation for up to 12 months as a record that we carried out your request.
For more detail, see our Privacy Policy.